Returns & Exchanges
At Trolle Company, we are committed to your peak performance; if your sports gear doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Gear
Securely place the items in their original packaging, ensuring all protective layers are intact to prevent damage during transit.
Label and Ship
Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
Quality Check and Refund
Once our warehouse team inspects the returned equipment, we will process your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing